Appalled and Speechless!!

I just found this on a Friendster Bulletin posted by a friend, and I am seriously appalled. I'm just gonna paste what the bulletin said:

Disappointed!!!

We felt so disappointed and unsatisfied with one of the restaurants at Gadong. The story began like this; we booked the sungkai’s buffet for 14 persons ($9 / person),but there were only 10 of us that could attend the buffet. The tables that was accommodating the remaining four people were given off to other customers.

After we had our sungkai, we asked for the bill from the waiter but then we were so shocked to see that the total amount for our buffet was $126 when in fact we were actually supposed to pay only $90.

One of us went to the waiter asking for the explanation. The waiter said that we booked for 14 persons sowe had to pay the $126 but it wasn’t fair. The waiter again said that it was their policy to do such thing and it is their system to be like that!! Come on… isn’t that called RIBA?? Who knows Brunei had such a restaurant!! We just had to pay for what we had eaten, no more and no less!! It was also not fair that we had to pay for other customers.

The only reason why those customers who took our table did not stay and eat was because there was not enough food. Is that justice on our part? We gave up our table to other customers and yet we had to pay for the seatings because the restaurant did not have enough food for them. We just cannot find the logic in this whole situation.

The very disappointing thing was the owners of that restaurant. We already tried talking to them in a nice, POLITE and sensible manner “Minta maafkami ah….” and that was replied with; “Apa lagi masalah kamu ani…??? Besedakah bah bulan puasa ani, tu pun kamu inda mau bayar untuk 14 orang”.

We did not mind paying for the place IF we did not give the tables up but we did. They asked us why we wanted to pick a fight during this holy month but we weren’t the ones who raised our voices and started throwing tantrums first.

Then the other owner came to us and said to one of us who actually gave a complaint on our behalf, saying “Kanyang dah parut atu..ahh?? Haram tu yang kamu makan ahh.. kuar kamu dari sini!! Haram kamu masuk kadaiku lagi!!” That was it?? Is that how our Bruneian people are?? There was no sense of politeness at all. They did not even let us explain! They just came and started yelling at us! Mana budi bahasa atu..??

All that we wanted is the ‘why?’ but they threw us out of the place as if we were ANIMALS!! Moreover, the male owner of the restaurant is very sexist. He did not even bother about what our female friends were saying. His exact words were “Kamu perempuan nda tau papa..” How are we supposed to talk to these sorts of people? This is the fasting month and we just wanted to come to some sort of agreement and yet we were treated this way.

We assure you that your business would not be going far IF you do such thing to your own customers. Without customers, your business will go down. Don’t you think that they will spread these things about your attitude being that restaurant’s owner?? Think twice!! We would like to thank the securities that were there to help us get our point across to those hard-headed owners!

Banyak lagi restoran di Brunei ani yang nyaman-nyaman dan membayar untuk orang yang hadir saja, sebab makanannya untuk semua orang dan lebih mencukupi. Sekali kami kena haramkan masuk, seratus kali lagi kami haram kan datang ke restoran atu. Orang Brunei terkenal dengan budi bahasa dan sopan santunnya tapi kenapa orang Brunei yang punya restoran ani nada langsungkan besopan bahas?


SHOCKING!

Muaz Rashid - Absolutely speechless.. but I wanna put this across.. don't say "we can" when you certaintly "can't"..

Edit - - the customers did not pay because they were thrown out of the said restaurant before they even had the chance to complete the payment.

Edit 03/10/07 - - Related posts; Click here and here.

Added. 07/10/07 : Related posts: Click here, here AND here.